Frequently Asked Questions
What is the Offer?
(a) 10% cashback up to INR 100 as Amazon Pay balance on first purchase of INR 500
(b) Minimum order value – INR 500
© Participating categories – All Grocery products (Except Amazon Pantry or Amazon Fresh products)
(d) Applicable only on prepaid orders – Pay using your Amazon Pay balance, credit & debit cards or net-banking only.
(e) Applicable to first time purchasers within the category only.
(f) Offer Period: From 22nd Feb 2021 00:00hrs – 28th Feb 2021 23:59hrs
(g) Maximum cashback amount per customer – INR 100
(h) Your Amazon account information has to be fully updated with your name, email and phone number for you to be eligible for the cashback
(i) Any cancelled order(s)/item(s) will not be eligible for cash back and the refund amount of cancelled / returned order(s)/item(s) will be adjusted (net off) for the cashback amount, from the purchase amount for the Offer.
(j) Check product page for offer eligibility
(k) Offer is applicable only once per customer during offer period
How can I avail this offer? Buy Grocery products worth INR 500 or more during the offer period and pay using a prepaid payment method (debit card/credit card/net banking/Amazon Pay). Your cart can have multiple Grocery products but the total order value after discounts should be worth INR 500 or more to avail the offer.
Is a coupon code required to avail the offer? No. Since youve collected the coupon for Grocery offer, youre automatically eligible to receive cashback on making the eligible purchase
Will this offer be over and above other offers? Cashback will be computed on the product price post coupon discounts applied.
When will I get the cash back? The applicable cash back under this Offer will be credited to the eligible customers Amazon account as Amazon Pay balance within 3 business days from date of shipping.
What if I cancel/return my order? Any cancelled order(s)/item(s) will not be eligible for cash back and the refund amount of cancelled / returned orders/item(s) will be adjusted (net off) for the cashback amount, from the purchase amount for the Offer. Kindly note that, the cashbacks are offered at an item level in a pro-rata basis. For example, if the total order value at the time of purchase is INR 10,000 (across 4 items), max. cashback of INR 1000 will be offered at a pro-rata basis across all 4 items. If for any reason, the customer chooses to return a product worth INR 2500, for instance, the cashback against that item will be adjusted (net off) against the refund amount. In this case, even though the current net order value is INR 7500, the customer will not receive INR 1000, as cashback is at a pro-rata basis.
Is the Offer applicable on purchase of all products? The offer is only applicable on the first purchase of Grocery products. Please note that this offer is not valid on any Amazon Pantry or Amazon Fresh products.
Can I get cashback across multiple orders? No, this order is valid only once per customer. The order value should be INR 500 or more post discounts applied. In case an offer eligible order is placed and cancelled, the customer is ineligible for the offer on any other order placed during the offer period.
My payment failed while placing the order; will I be eligible for the cash back under this Offer? If your payment failed while placing an order, Amazon.in gives you an option to revive your payment for such order. If you revise your payment within the offer duration, you will be eligible for the cashback.
Terms & Conditions
The ‘Grocery Cashback Offer is provided and made available to you on the website http://www.amazon.in... and the mobile site and mobile application thereof (collectively, “Amazon.in”).
These Offer terms and conditions (“Offer Terms”) are in addition to the Amazon.in Conditions of Use & Sale and Privacy Notice to which you agree to by using Amazon.in and the terms and conditions applicable for the Gift Cards (“Gift Card Terms”) issued by QwikCilver Solutions Private Limited (“QwikCilver”). In the event of any conflict between the Conditions of Use & Sale and these Offer Terms, these Offer Terms will prevail, only for the purposes of this Offer. To the extent the Gift Card Terms are inconsistent with these Offer Terms; these Offer Terms will prevail with respect to the Offer only.
For all prepaid customers, the offer is available from 22nd Feb 2021 00:00hrs – 28th Feb 2021 23:59hrs only, unless revoked or extended by Amazon (in its sole discretion), without any prior notice and without any liability.
During the Offer Period, first time customers who purchase any product from amongst those mentioned in point mentioned in point (9) in an order worth more than INR 500 using prepaid method (each such order hereinafter referred to as “Order” and each such person hereinafter referred to as a “Purchaser”) will be entitled to receive 10% cashback up to Rs.100 cashback (“Benefit”) as Amazon Pay Balance in his/her Amazon.in account on such purchase transaction.
“Amazon Pay Balance” is a sum of all the balances associated with Amazon.in Gift Cards (“Gift Cards”) in your Amazon.in account and all balances added as Money as Amazon pay balance (“Money Balance”). Gift Cards are issued by Qwikcilver and are subject to the Amazon.in Gift Card Terms and Conditions available at http://www.amazon.in/gp/help/customer/display.html.... Money Balance is issued by Amazon and is subject to the terms and conditions available at http://www.amazon.in/gp/help/customer/display.html....
The Benefit will be provided to the Purchasers in the form of Gift Card(s). The use and redemption of the Gift Card(s) is governed by the Gift Card Terms.
Notwithstanding anything above, the maximum Benefit/ Amazon Pay Balance that can be availed by a Purchaser for this promotion during the Offer Period is INR 100 per customer irrespective of number of purchases and/or the value of the Order.
Full payment of the transaction must be done through electronic payments. Any transaction with ‘cash on delivery will not be considered valid under the Offer.
The offer is only applicable on first purchase of grocery products. Please note that this offer is not valid on any Amazon Pantry or Amazon Fresh products.
The Offer is applicable only on prepaid orders for first time purchases made within the Grocery products categories From 22nd Feb 2021 00:00hrs – 28th Feb 2021 23:59hrs
In the event the Order is returned by the Purchaser or cancelled by the Purchaser, seller or Amazon Seller Services Private Limited, for any reason whatsoever, the Order / purchase transaction will not qualify for this Offer and the participation of the Purchaser will be deemed withdrawn. In the event the Order is cancelled in part, the Offer may be availed only on the net amount paid by the Purchaser basis eligibility.
Amazon reserves the right, at any time, without prior notice, without liability, and without assigning any reason whatsoever, to add/alter/modify/change or vary all of these Offer Terms or to replace, wholly or in part, this Offer by another offer, whether similar to this Offer or not.
Nothing contained herein amounts to a commitment by Amazon to conduct further, similar or other offers.
The Benefit in the form of Gift Card balance will be credited in the Purchasers Amazon.in account as Amazon Pay balance within 3 business days from date of shipping purchased under the Offer. (For orders involving Product Exchange – cashback will be processed the same way it is done for other orders, provided the item is not canceled, rejected or returned.)
Under no circumstances, will the Benefit being offered under this Offer be settled in cash in lieu thereof by Amazon.
By participating in this Offer, every Purchaser expressly agrees that Amazon or any of its affiliates will not be liable or responsible for any loss or damage whatsoever that a Purchaser may suffer, directly or indirectly, in connection with this Offer, including but not limited to that associated with his/her use or delivery or misuse of any product purchased on Amazon.in.
The Purchasers are not bound in any way to participate in this Offer. Any participation is voluntary and the Offer is being made purely on a best effort basis.
Any person availing this Offer shall be deemed to have accepted these Offer Terms.
These Offer Terms are governed by the laws of India and the courts at New Delhi will have exclusive jurisdiction over any matters/disputes arising out of or in relation to these Offer Terms